Privacy policy

Last updated: 30 March 2026

Who we are

CharityKitchen Media Pty Ltd (“CharityKitchen”, “we”, “us”) operates this website and related tasting and event services. Our registered office is Level 12, 1 Macquarie Place, Sydney NSW 2000, Australia. For privacy enquiries you may contact us at the details shown in the footer of this site.

What data we collect

Depending on how you use our services, we may process:

• Identity and contact details (name, email address, phone number) when you enquire, book, or purchase gift cards.
• Booking and payment information processed by our payment partners; we do not store full card numbers on our own servers.
• Technical data such as IP address, browser type, and pages visited, collected through cookies and similar technologies as described in our Cookie policy.
• Communications you send us, including feedback and partnership requests.

How we use your data

We use personal data to provide and improve our services, process bookings and payments, communicate with you about your orders, send service-related messages, comply with legal obligations, and—where you have opted in—send marketing about tastings and events. You may withdraw marketing consent at any time.

Legal basis (Australian Privacy Act)

We rely on contract (to fulfil bookings), legitimate interests (to operate and secure our website and business), consent (where required for cookies or marketing), and legal obligation where applicable.

Sharing and retention

We may share data with trusted processors (hosting, email, analytics, payment providers) under strict terms. We do not sell your personal data. We retain data only as long as needed for the purposes above and as required by law.

Your rights

Under the Privacy Act 1988 (Cth) and Australian Privacy Principles you may request access to and correction of your personal information, and in some cases anonymity or pseudonymity. You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au. To exercise your rights, contact us using the details in our footer.

International transfers

If we transfer data outside Australia, we take steps that are reasonably necessary to ensure the overseas recipient handles personal information in line with applicable Australian privacy requirements.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes constitutes notice of the updated policy where permitted by law.